The best UserVoice alternatives for small and mid-sized SaaS teams are Murmur, Canny, Featurebase, Frill, Sleekplan, Nolt and Productboard. Unlike UserVoice, which sells through a demo and a 30-day trial without public prices, most of these list their prices and let you start the same day. Murmur is the best value: a free plan with unlimited voters, Solo at $19 a month flat, AI that pulls requests out of email, Slack and Discord, revenue on every request and email updates for voters. Canny and Featurebase are mature options priced per tracked user or per seat, and Productboard suits larger product organisations.
UserVoice has been around for a long time and is still a strong choice for large organisations. But it does not publish prices, starts with a sales demo and is shaped around enterprise needs. If you are a SaaS team of one to fifty people who wants a feedback portal live this week, there are better fits. Here are seven, with what each one costs.
Why teams look for UserVoice alternatives
- No public pricing. You cannot see the cost without a sales call, which slows down small teams.
- No free plan. There is a 30-day trial, then a contract.
- Enterprise shape. SOC 2 Type II, SAML and SCIM are strengths, but you pay for them even if you do not need them yet.
- Capture is limited. UserVoice has announced ticket ingestion from Zendesk, but does not list capture from Slack or Discord, where many startups hear from customers.
- No public changelog listed. Telling customers what shipped often needs another tool.
What to look for in a UserVoice alternative
- Public, predictable pricing. Flat prices are easiest to plan for. Per-voter or per-seat pricing grows with your user base or team.
- A free plan so you can test with real customers before paying.
- Board, roadmap and changelog in one place, linked so a shipped idea notifies everyone who voted.
- Capture from where feedback lands: email, chat, Slack, Discord and calls, not only the board.
- Revenue on every request, the thing UserVoice does well for enterprises, at a small-team price.
- An easy import so years of ideas and votes come with you.
UserVoice alternatives at a glance
| Tool | Pricing model | Entry price | Free plan |
|---|---|---|---|
| Murmur | Flat, unlimited voters | Solo, $19 a month | Yes, 1 board |
| Canny | Per tracked user | Pro, $79 a month billed yearly for 100 tracked users | Up to 25 tracked users |
| Featurebase | Per seat, plus usage | Growth, $29 per seat a month billed yearly | 1 seat, no AI |
| Frill | Flat | Startup, $25 a month, 50 active ideas | No, 14-day trial |
| Sleekplan | Per workspace, seats included | Starter, $13 a month billed yearly | Yes, 1 admin |
| Nolt | Flat | Essential, $29 a month | No, 10-day trial |
| Productboard | Per maker, minimum five | Price on request | Not listed |
| UserVoice | Not public | Price on request | No, 30-day trial |
The 7 best UserVoice alternatives
1Murmur
- Best for
- SaaS teams of one to fifty who want enterprise-style feedback without the sales call
- Price
- Free, Solo $19 a month, Team $49 a month
- Free plan
- Yes: 1 board, unlimited voters, 25 AI captures a month
Murmur gives a small team what UserVoice gives an enterprise: one place for requests, ranked by votes and the revenue behind them, with every voter told when something ships. Customers post on a feedback portal or in your app, and Autopilot catches the requests that arrive by email or chat. See the full UserVoice vs Murmur comparison.
- Public prices, flat, with unlimited voters
- Autopilot pulls requests out of email, Slack and Discord
- Revenue on every request, passed with each vote
- Roadmap, changelog and voter emails included
- Fix with Claude turns an approved idea into a pull request
- No SAML SSO yet
- Slack and Discord capture are on Team
2Canny
- Best for
- Established SaaS teams that want a mature, polished board
- Price
- Pro from $79 a month billed yearly for 100 tracked users
- Free plan
- Yes, up to 25 tracked users
Canny is the best known tool in the category. It is a safe pick if the tracked-user pricing fits your budget. If it does not, see our list of Canny alternatives.
- Polished boards and roadmap
- Autopilot captures feedback from support tools
- Revenue from CRM or API data
- Price rises with tracked users, about $529 a month at 1,000
- SSO is on the Business plan
3Featurebase
- Best for
- Teams that want feedback, a help desk and an AI support agent in one product
- Price
- Growth, $29 per seat a month billed yearly ($37 monthly)
- Free plan
- 1 seat, no AI
Featurebase is a broad suite. It suits teams that want support and feedback in one tool. More detail in our Featurebase alternatives guide.
- Feedback, help desk and support agent together
- Two-way sync with Jira, Linear and others
- Capture from call recorders
- Per-seat price, about $174 a month for six seats
- AI resolutions and Copilot are charged on top
4Frill
- Best for
- Startups that want a tidy board and announcements at a flat price
- Price
- Startup, $25 a month
- Free plan
- No, 14-day trial
Frill is simple and well designed. Check the idea cap before you import years of UserVoice history.
- Flat price
- Clean widgets and white-labelling
- Announcements module
- Startup plan caps you at 50 active ideas
- AI Inbox is in early-access beta
5Sleekplan
- Best for
- Small teams on a tight budget that want several seats
- Price
- Starter, $13 a month billed yearly
- Free plan
- Yes, 1 admin, no AI
Sleekplan is a capable all-rounder and one of the cheapest ways to get a board, roadmap and changelog together.
- Generous free plan
- Board, roadmap and changelog
- Seats included per workspace
- AI sorts what is already on your board, it does not capture from conversations
- Revenue weighting not listed
6Nolt
- Best for
- Indie teams and game studios that want the plainest board
- Price
- Essential, $29 a month
- Free plan
- No, 10-day trial
Nolt is the simplest option on this list. Choose it if a board is all you need.
- Very simple to set up
- Flat price
- Roadmap and changelog
- No AI capture
- SSO on the Enterprise plan
7Productboard
- Best for
- Larger product organisations that need specs, roadmaps and frameworks
- Price
- Per maker, price on request
- Free plan
- Not listed
Productboard is the closest match to UserVoice in size and buying process. Smaller teams should read our Productboard alternatives first.
- Full product management suite
- Prioritisation frameworks
- SAML and SCIM on Enterprise
- Five-maker minimum
- Pricing behind a sales call, like UserVoice
When UserVoice is still the right choice
- You need SOC 2 Type II, SAML and SCIM across a large organisation today.
- Revenue impact must come straight from Salesforce or HubSpot with no extra setup.
- Your procurement process prefers an annual contract with a named account manager.
How to switch from UserVoice
- Export your ideas from UserVoice as CSV.
- Import the file into the new tool. In Murmur, titles, descriptions, statuses and voter emails map across.
- Recreate your categories and statuses, then check a few ideas by hand.
- Point your old links, help center and app menu to the new portal.
- Email voters once to tell them where their ideas now live.
You can try Murmur with your own data on the free plan, or click through the live demo first.
Frequently asked questions
What is the best alternative to UserVoice?
For small and mid-sized SaaS teams, Murmur is the best value UserVoice alternative: public prices, a free plan with unlimited voters, Solo at $19 a month flat, AI capture from email, Slack and Discord, revenue on every request and voter emails when ideas ship. Canny and Featurebase are popular, more expensive options.
How much does UserVoice cost?
UserVoice does not publish its prices. It starts with a demo and a 30-day trial, and pricing is quoted for each customer. It is built for larger organisations with needs such as SOC 2 Type II, SAML and SCIM.
Is there a free UserVoice alternative?
Yes. Murmur is free for one board with unlimited voters. Canny is free up to 25 tracked users, Featurebase is free for one seat without AI, and Sleekplan has a free plan for one admin. Fider is open source and free to self-host.
Which UserVoice alternative weights feedback by revenue?
Murmur shows the revenue of the customers behind every request by passing each customer's MRR with their vote through the signed-in widget or API. Canny can pull revenue from CRM or API data, and Featurebase shows CRM deal value on its Enterprise plan.
Can I move my ideas out of UserVoice?
Yes. Export your ideas from UserVoice as CSV and import the file into the new tool. In Murmur, titles, descriptions, statuses and voter emails map across.
Collect it, rank it, ship it, tell everyone
Murmur is customer feedback software for small SaaS teams: a feedback portal and widget, AI that captures requests from email, revenue on every vote, and emails to every voter when you ship. Free for one board with unlimited voters.