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PUBLIC FEEDBACK PORTAL

One home for every customer idea

A portal where customers post, vote and say how much it matters, and a widget that brings the same board inside your app. Every vote arrives with a name, a company and the revenue behind it.

Set up in 2 minutesNo credit card required
1
Script tag to embed
3
Priority levels
∞
Voters on every plan
Lumen · Feedback
Feature requests
New post
▲ 30▲ 31
Google Sheets as a data source
12 comments
Planned
▲ 24
Dark mode for dashboards
8 comments
Review
▲ 17
Weekly email digest
5 comments
Building
Share an ideaIn your app
Can we export to CSV weekly?
Export reports as CSV · 12Vote instead
+1 must have Grace · Fieldnote · $480 MRR
31
Google Sheets as a data sourceIntegrations · 12 comments
Planned

How important is this to you?

Nice to haveImportantMust have
Vote recordedMust have

Grace from Fieldnote voted from a sales call. She hears the day it ships.

VOTING WITH PRIORITY

Votes that say how much it matters

Customers vote and pick nice to have, important or must have, so intensity counts as well as volume. Support and sales can vote on a customer’s behalf straight from a call.

See the live demo
DiDiscord

“Would pay for a Sheets connector tbh”

Identify every voter

Pass signed user data from your app and each vote arrives with a name, company and MRR.

Autopilot match+1 vote
“can we sync from google sheets??”
Matched Google Sheets as a data source

Duplicates become votes

Similar posts appear as customers type, so a would-be duplicate turns into a vote.

✓Something you asked for just shipped
Hi Maya, Google Sheets as a data source is live in your workspace today.
Completesent to 31 voters

Voters hear when it ships

On Solo and Team everyone who voted gets a short email when the status changes.

THE PORTAL

Your board, the way customers see it

Boards, statuses, comments and a widget that opens the same board inside your app. Similar posts show up as people type.

murmurfeedback.com/p/lumen
Boards Feature requests 42 Bugs 9 Integrations 14 Lumen RoadmapChangelog
Feature requests
Tell the Lumen team what to build next
New post
TrendingTopNew
▲ 30▲ 31votes
Google Sheets as a data source
12 comments · Integrations
Planned
▲ 24votes
Dark mode for dashboards
8 comments · Feature requests
Under review
▲ 17votes
Weekly email digest
5 comments · Feature requests
In progress
▲ 12votes
Export reports as CSV
3 comments · Feature requests
Open
Share an ideaWidget
Can we export to CSV weekly?
Similar post
Export reports as CSV · 12 votesVote instead
Signed in as Grace · FieldnotePost

Everything a feedback board should do

Public or private, embedded or standalone. Set it up the way your customers already work.

Boards for every audience

Separate boards for ideas, bugs and integrations, each public or private. One on Free, unlimited on Solo and Team.

Voting with priority

Customers say whether it is nice to have, important or must have, so intensity counts, not just volume.

Private boards

Team-only boards for internal ideas, beta programs or anything not ready for customers to see.

Identify every voter

Signed user data from your app means every vote arrives with a name, company and MRR. No separate sign-up.

Vote on behalf

Support and sales add a customer’s vote from a call or ticket, with its priority.

Internal and pinned comments

Discuss trade-offs privately, pin the official answer, and write it all in Markdown.

Live before your coffee goes cold

A sensible default board is created with your workspace. Everything else is optional polish.

01

Create your boards

Start with Feature requests, add Bugs or Integrations if you need them, public or private.

02

Make it yours

Set your brand colour on Solo and remove the Powered by Murmur badge on Team.

03

Embed and identify

Drop the widget into your app with one script tag and pass the signed-in user.

04

Invite customers in

Share the portal link in your help center, onboarding emails and release notes.

CLEAN BY DESIGN

Catch duplicates before they’re posted

As a customer types a title, Murmur finds similar posts and suggests the closest match. One click turns a would-be duplicate into a vote, so your counts stay honest without a moderator.

Similar posts suggested as you type
Vote-instead suggestions on the portal
Merge later with every vote and voter carried over
1
Script tag
3
Priority levels
0
Moderators needed
index.html
<!-- one line, any page -->
<script src="https://murmurfeedback.com/widget.js"
  data-workspace="lumen" async></script>
Typing a title
dark mode please
Dark mode for dashboards · 24 votesVote instead

Questions founders ask

Can customers post anonymously?

No. Customers sign in to post or vote on your portal, or are identified automatically through the widget, so every voter is a known customer.

How does user identification work?

Your server signs a small payload (user ID, email, name, company and optional MRR) and passes it to the widget or portal. Murmur verifies the signature and attributes activity to that customer.

Can I use my own domain?

Not yet. Today your portal lives on your Murmur URL, and the widget runs inside your own app on your own domain.

Is there a limit on boards or voters?

Voters are unlimited on every plan, including Free, and there’s no per-tracked-user pricing. Free includes one board; Solo and Team have unlimited boards.

Can my team discuss posts privately?

Yes. Internal comments are only visible to your team, and teammates are notified when a new internal note is added.

Get started today

Free for one board with unlimited voters. Solo is $19/month flat, with no per-user pricing. Try Team free for 14 days, no card required.

Set up in 2 minutesNo credit card required