Feedback that files itself.
Forward an email, paste call notes, or send a message from Slack or Discord on Team. Autopilot pulls out the real product requests and suggests the post each one belongs on, with the customer and the original quote attached.
Email · from maya@ — Pro plan
09:14“Loving it so far. If I could share a dashboard with a client without a login, I’d move the whole agency over.”
Autopilot extracted
Public share links for dashboards
Works with
your whole stack
An analyst that never misses a ticket
Autopilot does the triage work a PM would do on a good day, on every message you send it, and it shows its working.
Capture from where customers talk
Forwarded emails, pasted notes and the Chrome extension on every plan. MCP on Solo and Team. Slack, Discord and Zapier-connected tools on Team.
Duplicates caught early
Keyword matching with synonyms suggests the closest existing post for each request. Merge in one click and the votes and voters come with it.
Routed by product area
Requests are routed into the product areas you already use, like Billing, Reporting or Integrations. Add your own tags when you want more detail.
Drafted replies
Get a draft reply to the customer that links the post they’ve just been added to, ready to copy into the inbox they wrote to.
Thread summaries
Long threads collapse into a few sentences with one click: what people want, why, and the edge cases worth knowing about.
Audit log with undo
Every accept, merge and status change is logged with who did it and when. Most of them can be undone in one click.
Switch it on in an afternoon
Autopilot never changes your board on its own. Every suggestion waits in the Autopilot inbox until a teammate accepts it.
Create a post
Looks similar to
Google Sheets as a data source
Vote · 31CSV import on a schedule
Vote · 6- Forward an inbox, paste call notes or install the Chrome extension. On Team, teammates can send individual messages from Slack or Discord.
Fast enough to save you hours. Careful enough that you’ll trust it.
- Original text stored with every capture
- Source quote and match strength on every suggestion
- Undo most changes in a single click
- Never trains foundation models on your data
- 25
- Free captures / mo
- 300
- On Solo
- 2,000
- On Team
Activity log
Ada merged a duplicate
“Dark theme pls” → Dark mode
Ada accepted a capture
Sheets request → Integrations
Sam added a vote for
maya@ from a Discord message
AI Feedback Management FAQs
Straight answers about how Murmur works, what it costs and where your data lives.
Still curious? Email the maker
- Forwarded email, pasted text and the Chrome extension on every plan, plus the MCP capture_feedback tool on Solo and Team. Team adds Slack, Discord and Zapier recipes for tools like Intercom, Zendesk, Gong and HubSpot.
- We’re not going to quote a benchmark we can’t back up yet. What we can promise: every suggestion shows its source quote and how closely it matches an existing post, and nothing changes on your board until a teammate accepts it.
- No. Conversations are processed to extract feedback and are never used to train foundation models. The original text is stored with each capture so you can always review where a request came from.
- Yes. Autopilot only suggests; a teammate accepts every change.
- One capture is one request pulled out of a message, so a message with three requests uses three. Free includes 25 a month, Solo 300 and Team 2,000. Adding feedback by hand never counts.
Let Autopilot take the first pass.
Forward a handful of customer emails and see what it finds. 25 captures a month are free.